
About Us:
Healthcare Blind Spots Consulting helps organizations see what they might be missing when it comes to delivering better care. We work with hospitals, global health groups, pharmaceutical companies, biotech firms, medical schools, and content creators to find and fix the gaps that get in the way, whether in communication, care access, education, or innovation.
In addition to audits and advisory support, we also partner with our clients to create collaborative health-related videos, moderate expert interviews, and guide meaningful conversations at key meetings and events. Our goal is to make sure that the right messages reach the right people clearly, respectfully, and at the right time so that healthcare systems can become more responsive and more human.
What We Do:
We offer a range of services designed to help healthcare organizations see and solve what’s often overlooked. Our work includes creating collaborative videos and media content, conducting in-depth audits to uncover gaps in communication, patient care, and day-to-day operations, and delivering custom advisory reports with practical, cost-effective solutions.
Whether it’s improving global health messaging, streamlining hospital workflows, supporting inclusive pharmaceutical innovation, or helping integrate AI into health education, we provide thoughtful, hands-on guidance. Our goal is to help every part of the healthcare system work better for everyone.
Our Approach:
We focus on helping healthcare organizations uncover what’s being missed, especially in communities that face persistent barriers to care and information. These may include groups affected by cultural, economic, or geographic challenges, as well as those impacted by emerging research and discovery of harmful practices and products.
By staying ahead of these trends, we help our clients craft messaging that is timely, culturally respectful, and grounded in evidence. Working closely with local and global partners, we co-create practical, inclusive solutions that improve care delivery, expand access to medical education, and guide innovation in health communication and technology. Whether it's addressing blind spots in outreach, health equity, or engagement, we’re here to turn insight into action, so every message reaches the people who need it most
Our Vision:
To build a world where no one is left behind by healthcare systems. We envision a future where every institution recognizes and overcomes hidden gaps in care - delivering clear, inclusive, and high-quality services to all, no matter where they live. Through our global audit and advisory work, we strive to transform healthcare communication and strategy so that equity becomes the standard, not the exception.
Founder and CEO
Vivian Kobusingye Birchall is the founder and CEO of Health Care Blind Spots Consulting, an initiative dedicated to identifying overlooked areas in healthcare and proposing effective solutions to enhance the well-being of all individuals, particularly those often neglected in traditional healthcare interventions. With a deep commitment to collaboration, she works with industry leaders, government bodies, healthcare institutions, and academic organizations to uncover and address these critical gaps.
Vivian is driven by the belief that as society evolves, new health challenges and sensitivities emerge. It is our collective responsibility to recognize and incorporate these insights into our healthcare strategies. Through her work, Vivian aims to ensure that no one is left behind, advocating for inclusive and adaptive healthcare systems that respond to the needs of every individual.